I'm with gramcracker. Also was a past subscriber, but it just changed so much. And did so when there was more than 4 soaps.
They could do a big article each issue on a different character from each soap. Also a critique, honest one, of a storyline from from each soap, or maybe just one or two. Heck, the soaps usually have 2 or 3 going at same time. Expand the comments from readers section, so both positive and negative get coverage, more than they currently do.
Currently, they seem to be playing it "safe". Can't be negative, can't hurt anyone's feelings as they might not be forthcoming in the future. Just be "nice". And of course, make the headlines for articles seem different than they really are. LOL