Eric & Kristen talk to Hayley and her 2nd cousin. Seems Hayley lost her mom 6 mos. ago, and now stays with the cousin, is very bright but grades have been slipping just lately. Eric tries talking to her, Hayley is silent. Eric leaves the room with the cousin, Kristen empathizes with Hayley's silence, talks of being very young and losing her parents, only her brother and her were left. How mad they were, and how she would not talk, figuring she might scream, or thrash about, yell at people. Hayley has tears coming down her face, she nods. Kristen assures her it will get better, and eventually she won['t be so mad anymore. Hayley hugs her, Eric is in the doorway. He comes in, Hayley's cousin is waiting for her in the hall. Kristen seem rather emotional, but tries hiding it, saying the girl just needed a hug. She grabs her purse has to take off now.